# Invoice Dispatch Flow Logic

Once Invoices have been created, either automatically or manually, Maica then has the ability to dispatch these as either self-managed, plan-managed, or agency-managed Invoices as per the flow shown below.

<figure><img src="https://documents.lucid.app/documents/2f1fa9a4-b614-4ae0-bd4a-9dcee4bbd513/pages/t7q-9f7ZOvmX?a=10583&#x26;x=34&#x26;y=-14&#x26;w=1017&#x26;h=753&#x26;store=1&#x26;accept=image%2F*&#x26;auth=LCA%20cef27fe38aa5667642340cd8bb13137d67f244f3591ae7dee913ec9ea1d4dd44-ts%3D1687644976" alt=""><figcaption><p>Maica Invoice Dispatch Flow Logic</p></figcaption></figure>

The following logic applies to each funding type as specified on the [Invoice](https://kb.maica.com.au/ndis-management/invoice-management/invoice-overview).

<table><thead><tr><th width="234">Funding Type</th><th>Maica Action Description</th></tr></thead><tbody><tr><td>Self Managed</td><td>Self-managed invoices are sent out using a standard <a href="https://help.salesforce.com/s/articleView?id=sf.email_templates_lightning_parent.htm&#x26;language=en_US&#x26;type=5">Salesforce Email Template</a> invoice. This is either sent to the participant directly or to a configured <a href="../../general-information/client-management-settings/connections-management">connection</a> to the participant marked as <code>Invoice Recipient</code></td></tr><tr><td>Plan Managed</td><td>Plan-managed invoices are sent out using a standard <a href="https://help.salesforce.com/s/articleView?id=sf.email_templates_lightning_parent.htm&#x26;language=en_US&#x26;type=5">Salesforce Email Template</a> invoice. This is sent to the recorded plan manager (capturd via an account lookup on the contact).</td></tr><tr><td>Agency Managed</td><td>Agency-managed invoices are submitted to the NDIS, either via the API or <a href="../../ndis-management/invoice-management/claim-management">claim file</a>, as <a href="../../ndis-management/invoice-management/payment-request-overview">payment requests</a> to claim for the required funds.</td></tr></tbody></table>

{% hint style="info" %}
This dispatch flow can be amended (or disabled) to implement your required logic including a potential integration with a finance system to take ownership of invoices.
{% endhint %}
