> For the complete documentation index, see [llms.txt](https://kb.maica.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.maica.com.au/general-information/client-care-settings/general-settings.md).

# General Settings

On the `General Settings` tab, you are able to configure the following settings.

### Schedule Horizon

The `Schedule Horizon` determines how far in advance **Maica Client Care** will generate upcoming recurring Appointments and Shifts. In other words, if the `Schedule Horizon` is set to 4 (weeks), then your recurring Appointments and Shifts will always be generated 4 weeks in advance. 

*This is not to be confused with the scheduled generation process only running every 4 weeks; it runs daily to generate 4 weeks in advance.*

{% hint style="info" %}
The maximum number of weeks the `Schedule Horizon` can be set to is **12**.
{% endhint %}

### Support Item Hours

Within the `NDIS`, the right Support Item to use during the invoicing and claiming process is determined by a number of attributes, including the `Service Day` and `Service Time`. For example, a service being delivered on a `Monday at 10am` is a different Support Item to a service being delivered on `Monday at 3pm`.

The `Support Item Hours` configured in `General Settings` helps Maica Client Care determine what time your organisation considers a specific time to be either `Morning`, `Daytime`, `Afternoon`, or `Evening` for the purposes of finding the right Support Item.