# General Settings On the `General Settings` tab, you are able to configure the following settings. ### Schedule Horizon The `Schedule Horizon` determines how far in advance **Maica Client Care** will generate upcoming recurring Appointments and Shifts. In other words, if the `Schedule Horizon` is set to 4 (weeks), then your recurring Appointments and Shifts will always be generated 4 weeks in advance. *This is not to be confused with the scheduled generation process only running every 4 weeks; it runs daily to generate 4 weeks in advance.* {% hint style="info" %} The maximum number of weeks the `Schedule Horizon` can be set to is **12**. {% endhint %} ### Support Item Hours Within the `NDIS`, the right Support Item to use during the invoicing and claiming process is determined by a number of attributes, including the `Service Day` and `Service Time`. For example, a service being delivered on a `Monday at 10am` is a different Support Item to a service being delivered on `Monday at 3pm`. The `Support Item Hours` configured in `General Settings` helps Maica Client Care determine what time your organisation considers a specific time to be either `Morning`, `Daytime`, `Afternoon`, or `Evening` for the purposes of finding the right Support Item. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://kb.maica.com.au/general-information/client-care-settings/general-settings.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.