Healthcare Solutions
  • Empower your Participants
  • Getting Started
    • The Maica Lifecycle
    • Installation
    • Reference Data Configuration
    • Post Install Steps
      • Post Install Checklist
    • Software License Agreement
    • NDIA Provider API Outages
    • Getting Started with Client Care
    • The Maica License and Data Model
  • General Information
    • Client Management Settings
      • Agreement Management
      • Renewal Management
      • Program Enrolments
      • Claim Management
        • Reconciling Bulk Payment Request (BPR) File
      • ABA File Management
      • Product Management
      • Statement Management
      • Email Management
      • NDIS Synchronisation
      • Logs Management
      • NDIS Notifications (Webhooks)
      • NDIS Integration
      • Connections Management
      • Opportunity Management
    • Client Care Settings
      • General Settings
      • Planner Management
      • Rostering Management
      • Appointment Management
      • Validation Management
      • Timesheet Management
      • Travel Management
      • Billing Management
      • Billable Client Care Settings
    • Glossary
    • Maica Permissions Sets
    • Maica's Discord Server
  • Participant Management
    • Managing Connections
    • Managing Resource Preferences
    • Participant Selection
    • Record Client Notes
    • Participant PRODA Sync
    • Contact Sharing Rules
    • Billable Client Notes
  • NDIS Management
    • Opportunity Overview
    • Service Agreement Overview
    • Plan Management
      • Participant Overview
      • Plan Overview
      • Service Booking Overview
      • Create Service Booking
      • Manage Service Booking
    • Participant Statement
      • Sending ad-hoc funding statements
      • Manually send monthly funding statements
      • Schedule and automatically send monthly statements
      • Participant Statement Email Template
        • Participant Statement Detail
    • Invoice Management
      • Invoice Overview
      • Payment Request Overview
      • Invoice Entry
        • Alerts & Validation
      • Invoice Scheduling
      • Claim Management
      • Credit Management
      • Invoice Status Management
      • ABA File Generation
  • Aged Care Management
    • Service Agreement Overview
    • Support Category & Items
    • Budget & Funding Management
    • Status & Leave Management
    • Fee Billing Engine Overview
    • Claim Management Overview
    • Invoice and Product Settings
  • Resource Management
    • The Resource Profile
    • Resources Rostering
  • Planner Management
    • The Planner Overview
    • Unavailability & Breaks
    • Appointment Optimiser
  • Appointment Management
    • The Appointment Profile
    • Creating Appointments
      • Appointment Sections
      • Step 1: Basic Details
      • Step 2: Location
      • Step 3: Recurrence
      • Step 4: Additional Details
      • Step 5: Custom Fields
      • Step 6: Client Note(s)
      • Step 7: Completion
    • Managing Appointments
      • Editing Appointments
      • Checking into Appointments
      • Checking out of Appointments
      • Storing Appointment Files
      • Capturing Signatures
      • Completing Appointments
    • Appointment Cost Calculation
    • Service Agreement Leave
    • Appointment Validation
  • Client Care Reference Data
    • Skills Management
    • Delivery Activities
    • Appointment Services
    • Checklist Management
    • Client Note Templates
  • Maica Billing Processes
    • Maica Billing Processes
      • Invoice Generation Flow Logic
      • Invoice Dispatch Flow Logic
      • Manual Appointment Billing
      • Appointment Travel Billing
    • Xero Synchronisation
    • Xero Connection Configuration
  • Data Imports
    • Import Support Item Catalogue
    • Importing Historical Invoices
  • Log Management
    • Log Object
    • Synchronisation Logs
    • Maica Logs Report
    • Delete Logs
    • Known Issues & Gotchas
  • NDIS Notifications
    • Overview
    • How to setup
    • Events
  • Additional Information
    • Maica Client Care Releases
    • Maica Development Roadmap
    • Maica PACE Compliance Setup
Powered by GitBook
On this page
  • Accessing the Data Import Utility
  • Step 1: Select Flow Setting
  • Step 2: Select Locations
  • Step 3: Confirm and Process
  1. Data Imports

Import Support Item Catalogue

Import NDIS Products & Prices into Maica

PreviousXero Connection ConfigurationNextImporting Historical Invoices

Last updated 1 year ago

Support Items (Products) and Prices are a critical component and touch almost all parts of Maica, so keeping these records up to date and consistent with the NDIS is critical.

Maica has an automated import utility to take the headache out of this task for you, so no more tweaking and comparing a new NDIS Support Catalogue with your own complex VLOOKUPS just to check what Products are new and what has changed from one Price Guide to the next!

The current NDIS Support Catalogue can be downloaded from the NDIS website below:

The Support Catalogue is provided in Excel format (.XLSX) when downloaded from the NDIS website. This must be saved as a CSV file.

Accessing the Data Import Utility

The Data Import utility is accessed via a dedicated Data Import tab. This can be found by searching for Data Import in the standard Salesforce App Launcher, see below.

In order to see the Data Import tab - you need to have the Maica - Manage Maica Settings Permission Set assigned to your user

Step 1: Select Flow Setting

As the utility supports a few different processes, the first step requires you to select the flow, or import process, that you wish to perform. This is done via a pick list, called Flow Setting.

You need to select the NDIS Import Support Items Catalogue to process the new NDIS file.

Once you select the NDIS Import Support Items Catalogue Flow Setting, you will see the following two options displayed:

  • Check Only: Check this option if you want to validate the file and the import prior to processing it. By selecting Check Only, no records will be created or updated in Salesforce.

  • Allow Parallel: Check this option if you want to create multiple records simultaneously to process the file quicker. This isn't required for the Support Item Catalogue.

Step 2: Select Locations

This is where you can decide what Price Books you would like Maica to create for you and also where you can add a handy description for reference. We would recommend using something similar to the period the Support Catalogue applies to, or the filename of the actual CSV file downloaded from the NDIS website.

Step 3: Confirm and Process

The easiest step! Simply click Confirm in the configuration screen (step 2) and let Maica do all the heavy lifting for you. The data from the NDIS Support Catalogue file will be interpreted by the NDIS Import Support Items Catalogue Flow and processed.

As part of the import, it is important for you to understand how your data will be affected. Once completed, your Product and Price List data will be updated in the following ways:

  • Any new Support Item in the NDIS Support Catalogue will be created as a new Product in Salesforce

  • Any existing Support Item in the NDIS Support Catalogue that is updated, i.e the Name is changed, will update the existing (corresponding) Product record in Salesforce

    • The records are matched on the Support Item Number as this in in the file and on the Product record in Salesforce

  • As part of the import process, Maica will create new Price Book records for each of the Areas selected in Step 2

    • The created Price Book record(s) will have the following name format: NDIS Supports {STATE} ({CREATED DATE})

    • Example: NDIS Supports VIC 25/10/2022

  • Each of the Product records created or updated by the import will be added to the new Price Book(s) so it can be used whenever this Price Book is selected in Maica

For any import errors, the Product record will need to be created or updated manually and added to the necessary Price Book(s).

The Data Import utility functions like a wizard that will walk you through the data import process and the required steps.

You will already be familiar with this step if you handle the Bulk Payment Request (BPR) Results and Remittance import for your organisation.

🧙‍♂️
💡
Pricing arrangements | NDIS
Logo
Data Import tab accessed via the Salesforce App Launcher
The Import Support Items Flow Setting
Check Only and Allow Parallel import options
Select Locations and add a Price Book Description