> For the complete documentation index, see [llms.txt](https://kb.maica.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.maica.com.au/client-care-reference-data/checklist-management.md).

# Checklist Management

**Maica Client Care** offers the ability to configure checklists and associated checklist items as shown in the screenshot below.

<figure><img src="/files/qVZi041Uer23njwWEpAi" alt=""><figcaption><p>A Maica Client Care Checklist</p></figcaption></figure>

A checklist is a set of items (Checklist Items) that is presented at either the time of Appointment [Check-in](/appointment-management/managing-appointments/checking-into-appointments.md) or [Check-out](/appointment-management/managing-appointments/checking-out-of-appointments.md). Once a checklist has been associated with an Appointment, each checklist item is copied across to the Appointment to create a unique version for progress tracking.&#x20;

| Field Name                    | Description                                                                                                                                                                                                                                                                                |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Checklist Name                | The name of the checklist which must be unique across all checklists, as this serves as the Id of the checklist.                                                                                                                                                                           |
| Number of Items               | A formula field which calculates the total number of checklist items associated with the checklist.                                                                                                                                                                                        |
| Show Checklist Item Notes     | <p>Maica Client Care optionally shows a dialog prompting the user to enter additional notes for each checklist item. <br><br><em>This field either enables to disables this function.</em></p>                                                                                             |
| Start Date                    | The start date of the checklist which is an optional field.                                                                                                                                                                                                                                |
| End Date                      | The end date of the checklist which is an optional field.                                                                                                                                                                                                                                  |
| Create during Quick Complete  | <p>It is optionally possible to create each checklist item during the <a href="/pages/vOUhHY6SNqwlVn9ePMVS">quick complete</a> process when managing Appointments rather than just during the check-out process. <br><br><em>This field either enables to disables this function.</em></p> |
| Default Checklist Item Status | This determines the default status applied when creating checklist items for an Appointment.                                                                                                                                                                                               |

### Checklist Item

Each checklist will have at least one checklist item which is copied across to an Appointment at the time of checking into an Appointment.

<figure><img src="/files/DkMKE1M9WG5Us9y80lfJ" alt=""><figcaption><p>A Checklist Item</p></figcaption></figure>

| Field Name          | Description                                                                                                                                     |
| ------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------- |
| Checklist Item Name | The name of the checklist item which also serves as the description being presented to the end user when checking in or out of the Appointment. |
| Checklist           | The associated checklist.                                                                                                                       |
| Execution Sequence  | This determines whether the checklist item is presented at either check-in (`Before`) or at check-out (`After`).                                |
| Category            | A configurable list of categories to further classify the checklist item.                                                                       |
| Excution Order      | The sequence in which checklist items are being presented to the end user.                                                                      |
| Further Information | A URL to information that can be presented to the end user at the time of checking in or out of the Appointment.                                |
