The Maica License and Data Model
Learn about what license is needed when using Maica
Last updated
Learn about what license is needed when using Maica
Last updated
The table below outlines the various data objects within the overall Maica solution and what license is required to access these.
This table focuses on the various data objects in which Maica Client Management and Maica Client Care functionally overlap.
Plan
Read
Client Management
Plan Budget
Read
Client Management
Plan Goal
Read
Client Management
Service Booking
Read/Write/Delete
Client Management
Booking Item
Read/Write/Delete
Client Management
Service Booking
Read
Client Care
Booking item
Read
Client Care
Support Category
Read/Write/Delete
Client Management
Registration Group
Read/Write/Delete
Client Management
Support Category
Read
Client Care
Registration Group
Read
Client Care
Invoice
Read/Write/Delete
Client Management
Invoice Line Item
Read/Write/Delete
Client Management
Payment Request
Read/Write/Delete
Client Management
Remittance
Read/Write/Delete
Client Management
Invoice
Read
Client Care
Invoice Line Item
Read
Client Care
Payment Request
Read
Client Care
Remittance
Read
Client Care
Service Agreement
Read/Write/Delete
Client Management
Agreement Line Item
Read/Write/Delete
Client Management
Agreement History
Read/Write/Delete
Client Management
Service Agreement
Read (exclusing Product)
Client Care
Agreement Item
Read (exluding Product)
Client Care
Agreement History
Read
Client Care
The remainder of the data objects are in line with the below Entity Relationship Diagram and license requirements are in line with application/solution scope.
The above table shows that any data object marked in pink requires and Maica Client Care license, any data object marked in green requires a Maica Client Management license whilst any data object marked in blue form part of the standard Salesforce platform.