> For the complete documentation index, see [llms.txt](https://kb.maica.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://kb.maica.com.au/general-information/maicas-discord-server.md).

# Maica's Discord Server

We have created a server on [Discord](https://kb.maica.com.au/general-information/www.discord.com) to more deeply engage with our users; this allows you to ask questions, learn from our team directly, engage with your peers as well as contribute to product ideas. &#x20;

{% hint style="info" %}
Discord is a voice, video, and text chat app that's used by tens of millions of people ages 13+ to talk and hang out with their communities and friends.

People use Discord daily to talk about many things, ranging from art projects and family trips to homework and mental health support. It's a home for communities of any size, but it's most widely used by small and active groups of people who talk regularly.
{% endhint %}

To get started and join our community, simply follow the steps outlined below and start engaging.

* [ ] Navigate to [Discord](https://discord.com/register) and create an account (<https://discord.com/register>)
* [ ] Enter your details to create an account

<figure><img src="/files/YbxQZTEeyYK8y4Jx9IbO" alt=""><figcaption></figcaption></figure>

* [ ] [Get in touch](https://www.maica.me/contact) with us to request an invitation to our community.
* [ ] Once you have received and accepted our invite, navigate to our [Community](https://discord.com/channels/1089760667063550004) to start engaging

{% hint style="info" %}
When we onboard you to **Maica**, we will send you an invite link to our Community also.
{% endhint %}

As part of our [Discord Community](https://discord.com/channels/1089760667063550004), we have a few channels you can become part of as described in the below table.

<table><thead><tr><th width="228">Discord Channel Name</th><th>Purpose</th></tr></thead><tbody><tr><td>#ideas</td><td>Contribute to product ideas and development roadmaps.</td></tr><tr><td>#knowledge</td><td>Ask our expert team questions about our products.</td></tr><tr><td>#client-care</td><td>Learn and discuss all things <strong>Client Care</strong>.</td></tr><tr><td>#client-management</td><td>Learn and discuss all things <strong>Client Management</strong>.</td></tr></tbody></table>

{% hint style="info" %}
As part of a Maica license, whether this is **Client Management** or **Client Care**, you will have a personal relationship with your Maica account manager in addition to being able to join our Discord Community.
{% endhint %}
