Healthcare Solutions
  • Empower your Participants
  • Getting Started
    • The Maica Lifecycle
    • Installation
    • Reference Data Configuration
    • Post Install Steps
      • Post Install Checklist
    • Software License Agreement
    • NDIA Provider API Outages
    • Getting Started with Client Care
    • The Maica License and Data Model
  • General Information
    • Client Management Settings
      • Agreement Management
      • Renewal Management
      • Program Enrolments
      • Claim Management
        • Reconciling Bulk Payment Request (BPR) File
      • ABA File Management
      • Product Management
      • Statement Management
      • Email Management
      • NDIS Synchronisation
      • Logs Management
      • NDIS Notifications (Webhooks)
      • NDIS Integration
      • Connections Management
      • Opportunity Management
    • Client Care Settings
      • General Settings
      • Planner Management
      • Rostering Management
      • Appointment Management
      • Validation Management
      • Timesheet Management
      • Travel Management
      • Billing Management
      • Billable Client Care Settings
    • Glossary
    • Maica Permissions Sets
    • Maica's Discord Server
  • Participant Management
    • Managing Connections
    • Managing Resource Preferences
    • Participant Selection
    • Record Client Notes
    • Participant PRODA Sync
    • Contact Sharing Rules
    • Billable Client Notes
  • NDIS Management
    • Opportunity Overview
    • Service Agreement Overview
    • Plan Management
      • Participant Overview
      • Plan Overview
      • Service Booking Overview
      • Create Service Booking
      • Manage Service Booking
    • Participant Statement
      • Sending ad-hoc funding statements
      • Manually send monthly funding statements
      • Schedule and automatically send monthly statements
      • Participant Statement Email Template
        • Participant Statement Detail
    • Invoice Management
      • Invoice Overview
      • Payment Request Overview
      • Invoice Entry
        • Alerts & Validation
      • Invoice Scheduling
      • Claim Management
      • Credit Management
      • Invoice Status Management
      • ABA File Generation
  • Aged Care Management
    • Service Agreement Overview
    • Support Category & Items
    • Budget & Funding Management
    • Status & Leave Management
    • Fee Billing Engine Overview
    • Claim Management Overview
    • Invoice and Product Settings
  • Resource Management
    • The Resource Profile
    • Resources Rostering
  • Planner Management
    • The Planner Overview
    • Unavailability & Breaks
    • Appointment Optimiser
  • Appointment Management
    • The Appointment Profile
    • Creating Appointments
      • Appointment Sections
      • Step 1: Basic Details
      • Step 2: Location
      • Step 3: Recurrence
      • Step 4: Additional Details
      • Step 5: Custom Fields
      • Step 6: Client Note(s)
      • Step 7: Completion
    • Managing Appointments
      • Editing Appointments
      • Checking into Appointments
      • Checking out of Appointments
      • Storing Appointment Files
      • Capturing Signatures
      • Completing Appointments
    • Appointment Cost Calculation
    • Service Agreement Leave
    • Appointment Validation
  • Client Care Reference Data
    • Skills Management
    • Delivery Activities
    • Appointment Services
    • Checklist Management
    • Client Note Templates
  • Maica Billing Processes
    • Maica Billing Processes
      • Invoice Generation Flow Logic
      • Invoice Dispatch Flow Logic
      • Manual Appointment Billing
      • Appointment Travel Billing
    • Xero Synchronisation
    • Xero Connection Configuration
  • Data Imports
    • Import Support Item Catalogue
    • Importing Historical Invoices
  • Log Management
    • Log Object
    • Synchronisation Logs
    • Maica Logs Report
    • Delete Logs
    • Known Issues & Gotchas
  • NDIS Notifications
    • Overview
    • How to setup
    • Events
  • Additional Information
    • Maica Client Care Releases
    • Maica Development Roadmap
    • Maica PACE Compliance Setup
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  1. General Information

Maica's Discord Server

Learn about engaging with our team more deeply using Discord

PreviousMaica Permissions SetsNextManaging Connections

Last updated 1 year ago

We have created a server on Discord to more deeply engage with our users; this allows you to ask questions, learn from our team directly, engage with your peers as well as contribute to product ideas.

Discord is a voice, video, and text chat app that's used by tens of millions of people ages 13+ to talk and hang out with their communities and friends.

People use Discord daily to talk about many things, ranging from art projects and family trips to homework and mental health support. It's a home for communities of any size, but it's most widely used by small and active groups of people who talk regularly.

To get started and join our community, simply follow the steps outlined below and start engaging.

When we onboard you to Maica, we will send you an invite link to our Community also.

As part of our Discord Community, we have a few channels you can become part of as described in the below table.

Discord Channel Name
Purpose

#ideas

Contribute to product ideas and development roadmaps.

#knowledge

Ask our expert team questions about our products.

#client-care

Learn and discuss all things Client Care.

#client-management

Learn and discuss all things Client Management.

As part of a Maica license, whether this is Client Management or Client Care, you will have a personal relationship with your Maica account manager in addition to being able to join our Discord Community.