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Email Management

Learn about internal emails sent as part of the Maica package

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Last updated 1 year ago

As part of the Maica installation, we’ve created standard email templates to notify an internal user when key events happen.

If you'd prefer to use your own email templates for these notifications, you can learn more about Salesforce Email Templates .

The following email notifications have been set up as part of the Maica installation.

Email Template
Purpose

Maica Plan Change Dates Notification

An internal email sent when the End Date of a Plan is updated

Maica Service Booking End Date Approaching Notification

An internal email sent when the End Date of a Service Booking is approaching

Maica Service Booking Utilisation Notification

An internal email sent when the Utilisation % of a Service Booking is approaching the level set in Client Management Settings

Maica PRODA Device Expiry Reminder

An internal email sent when the PRODA Device expiry is approaching

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Maica Email Management settings